Thanks. It’s good to know they give you a generous amount of time to change your mind.
I’m on week 2 of changing to Mobi and here are 2 things I am hoping they can just change in a software update. 1) During Exercise mode my old pump allowed me to put a time duration on exercise and automatically went back to normal mode and the Mobi doesn’t. 2)The Low Insulin Alert goes off at 15 units and there is no way to put in the alert for less than 15 units. It’s annoying because it goes off every 15 minutes or so and I can go another 10-12 hours, depending upon the time of day, on 15 units. The only thing you can do to stop the alert is to change the cartridge. That is a waste of extremely high priced insulin.
Other than that I like it so far.
Hi @Steelhead there is a way to set the alarm so it only goes off once, mine alarms at low insulin warning (mine is set to 20u) and then when it gets to zero units. I acknowledge the alarm in the app once and it does not go off again. It will alarm one more time when the cartridge gets to the real end as a “no delivery “ which I can’t acknowledge. Good luck.
Thanks I’ll try that next time
I will buy one (the pump holder for charging) from you if that’s possible…at least to pay for shipping?
A question for other Mobi users: how reliable have you found Mobi compared to the X2 or other pumps?
I’ve had mine for 6 months and in the last week had multiple occlusion alarms and (first time ever for a pump) one cartridge alarm. I can’t recall last time I had an occlusion alarm, but it has been at least a decade ago…
Tech support was great on the cartridge alarm, got it resolved without wasting a cartridge or very much insulin. Learned, by the way, that all pump alarms are stored in the app: Settings, App, History, Pump History, Alerts and Alarms.
hi @brighter1085293 an occlusion alarm is a clog or restriction in the tubing or infusion set and in my opinion, I would not count that as a reliability issuein the pump. I have had several versions of medtronic pumps and only my very last one would give occlusion alarms. all the others would happily pretend to pump away as my blood sugar would go to the 300’s
I have had occlusion alarms with Mobi as well, but all of the occlusions were real. Nothing else broke on the pump so I have to rate mobi as “equivalent” to all of the other pump experiences I have had so far (about 18-20 years worth.
they are not for sale they are free only. =)
Tandem designed one of their own… they should ship it to you for free, they made an official one for mobi.
Please let me know if you still want my charge holder.
I’ve found it to be very reliable. Has anyone else gotten the Tandem brand charging pad cover in their most recent pump supply order? I received one in mine and immediately thought they ripped off our forum friend’s idea lol, otherwise great minds think alike I guess.
1 Like
I have it too. Admittedly it is a better design because they know where the charge core is.